<%var LANGUAGE = "EN"%> call hp <%=header_javaScript()%> <%=header_search("phone_assist-fr.html","search corporate","www.hp.ca/canada/corporate")%> <%=header_hiearch("")%> <%=header_tagline("call hp")%> <%=leftnav_header("news","/canada/corporate/news.html")%> <%=leftnav_footerpt1()%> <%=leftnav_footerpt2()%>
printers / scanners
support language hours of operation phone #

personal deskjet, photosmart, all-in-ones/officejets
English/French
8:00am to 12:00am Monday-Friday(EST)


(905) 206-4663

Scanners, digital cameras, Jornada handheld PCs and calculators
English/French
8:00am to 8:00pm Monday-Friday(EST)


(905)206-4663

LaserJets, business deskjets, plotters, fax machines and all other printer products < 3yrs old
English/French
8:00am to 8:00pm Monday-Friday(EST)


(905)206-4663
(877)621-4722


Out-Of-Warranty Support
English/French
8:00am to 12:00am Monday-Friday(EST)


(877) 621-4722
($35.00 per call)


printer products 3 yrs old +
(LaserJet 1-4, original deskjet portable, paintjet or scanjet)

English/French
6:00am to 10:00pm Monday-Friday(MTN)


(800) 999-1148

($25.00 US)

product information language hours of operation phone #

printers, scanners, fax machines, etc.
English/French
8:00am to 8:00pm Monday-Friday(EST)


(800) 387-3867

personal/business desktop computers
support language hours of operation phone #

palmtop, calculators
English/French
8:00am to 8:00pm Monday-Friday(EST)


(905) 206-4663
(877) 621-4722

  

hp netservers/UPS
English/French
8:00am to 8:00pm Monday-Friday(EST)


(970) 635-1000

 

omnibooks
English/French


24/7
(905) 206-4663

  

home pc's (Pavilion)


English/French
24/7
(905) 206-4663

  

contract/warranty customers
English/French
24/7


(905) 206-4663

  

calculators > 3 yrs. ($25.00 U.S)
English
8:00 am to 5:00 pm Monday-Friday(PAC)
(970) 392-1001

 

other pProducts > 3yrs old
English
8:00 am to 5:00 pm Monday-Friday(PAC)
(800) 752-0900

  

CD-writer/DVD-Writer
English/French
24/7


(905) 206-4663

  
product information language hours of operation phone #  

business pc's, palmtops, calculators, servers
English/French
8:00am to 8:00pm Monday-Friday(EST)
(800) 387-3867

 

home pc's (pavilion)


English/French
24/7


(800) 387-3867

 
servers
support language hours of operation phone #

hp netservers, hubs, switches


English
24/7
(970) 635-1000


storage


English/French


8:00 am to 8:00 pm Monday-Friday(EST)


(905) 206-4663

hp unix/mpe
English (non-contract)
9:00 am to 9:00 pm Monday-Friday(EST)

(800) 633-3600
(800) 858-8867
  French (non-contract)

8:30 am to 7:00 pm
Monday-Friday (EST)

 (800) 363-6591
product information language hours of operation phone #

hp netservers/ups, hubs, switches, storage
English/French


24/7
(905) 206-4663

hp unix servers


English
8:00 am to 7:00 pm Monday-Friday(EST)


(888) 887-7084

software drivers
support language hours of operation phone #

LaserJets, officejets (up to 300 series), scanners, deskjets (700 series and up)
English/French
5:00 am to 9:00 pm Monday-Friday(EST)
(661) 257-5565
 
officejets (above 300 series), deskjets (500&600)
English/French
5:00 am to 9:00 pm Monday-Friday(EST)

 (208)323-2551
(661) 257-5565

  

all other products
English/French
5:00 am to 9:00 pm Monday-Friday(EST)

 (208)323-2551
(661) 257-5565
obsolete products
support language hours of operation phone #
all products except information storage products


English

8:00 am to 5:00 pm
Monday-Friday (PAC)
(800) 999-1148

support (fee) language hours of operation phone #

information storage
English
8:00 am to 12:00 am Monday-Friday(EST)
11:00 am to 6:00 pm Saturday(EST)


(800) 810-0130

product manuals & service parts
support language hours of operation phone #

product manuals & service parts
English./French
8:00 am to 5:00 pm Monday-Friday(EST)


Monday-Friday(EST) (800) 387-3154
(Canada)

(905) 206-4747
(Toronto Area)

technology financing
support language hours of operation phone #

technology financing
English
8:30 am to 5:00 pm Monday-Friday(EST)


(800) 361-1006

technology financing


French
8:30 am to 5:00 pm Monday-Friday(EST)


(800) 268-1221 option 2
product information language hours of operation phone #

technology financing


English/French
8:30 am to 5:00 pm Monday-Friday(EST)


(800) 475-3273

education

product information

 language hours of operation phone #

hp education


English/French
8:30 am to 5:00 pm Monday-Friday(EST)


P:(800) 563-5089 F:(905) 206-4138

support & service
information language hours of operation phone #  

Canadian customer care centre
(pre-sales product information)
English/French
8:00 am - 8:00 pm
(800) 387-3867

Toronto:
(905) 206-4663

  
hp First (support documents via fax)
product information language hours of operation phone #
 
pre-sales support







(800) 231-9300
  

post-sales support






(800)333-1917
parts ordering
consumable parts language hours of operation phone #

priority fulfilment services(accessories, cartridges & supplies, etc.)

English/French
8:00 am to 6:00 pm Monday-Friday(EST)


(888) 871-5111
parts call centre language hours of operation phone #

hp direct(trays, boards & components, etc.)
English/French
8:30 am to 5:00 pm Monday-Friday(EST)


(800) 387-3154
Toronto:
(905) 206-4747
hardware support
support language hours of operation phone #

customer service call centre
English/French
7:00 am to
9:00 pm Monday-Friday(EST)


(800) 268-1221

Toronto:
(905) 206-4900


fax








(905) 206-4444

after-hours
English/French
24/7
(800) 633-3600

software support
support language hours of operation phone #

non-contract
(fee based)

English
9:00 am to 9:00 pm Monday-Friday(EST)

(800) 633-3600 or (800) 858-8867

  




French
8:30 am to 7:00 pm Monday-Friday(EST)
(800) 363-6591

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