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If your supply chain suffers from inefficient or deficient processes, your organization as a whole may be feeling the pain of missed ship dates and inaccurate inventory records, just to name a few. Lack of a streamlined process can also negatively impact your customer experience, jeopardizing your business’ future success.
HP Network Consolidation and Enterprise Data Center Networking solutions can help by streamlining your entire network. You can maximize data-interconnectivity and build a more productive and cost-effective infrastructure, allowing you to handle online transactions, data replication and storage synchronization with ease. |
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A market leading heavy-duty truck parts distributor, Parts for Trucks was looking for ways to enhance their already stellar customer service, enhance their database and streamline their supply chain.
Supply chain efficiency was established with a stable server infrastructure comprised of an open architecture WAN. This ensured staff knowledge was transferred to a central database.
Optimizing phone technology to better serve customers was achieved through a state-of-the-art VoIP phone system. Coupled with VoIP was the implementation of wireless handhelds so staff could take a customer call anywhere, even deep within the warehouse.
The single IT infrastructure for both data and voice communication has helped streamline Parts for Trucks’ operations, ultimately delivering enhanced customer service and a more efficient work environment for its valued employees.
“We are now able to deliver all required applications to the end user… Our centralized computing model enables our IT department to manage our infrastructure cost-effectively and efficiently.”
–Darryl Batchilder, IT Manager Parts for Trucks
» Download the full case study (PDF)
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» Carleton University (PDF)
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