HP SmartFriend

Your personal help desk


Get answers to your "how to" questions

Have a security software question that needs answering, fast? Not sure how to install your new wired or wireless network, upgrade your operating system or keep your HP PC on speaking terms with all your other HP products?

HP SmartFriend is the easy prepaid service designed to answer select hardware and software-related questions not covered by your standard HP warranty or addressed in your instruction manuals.

HP SmartFriend is available by phone 24/7. When you need help fast, turn to a friend—HP SmartFriend.

Call 800-474-6836 to take advantage of HP SmartFriend today and get:

  • Fast, friendly, reliable answers to your hardware and software questions
  • Personal assistance with your digital photography including tips and support for creating great photos
  • One-on-one assistance from HP technicians—24/7—in single-use and 6-month calling card options
  • Support when you need it for up to 6 months from calling card purchase date

Click below for a list of software for

PC users
Mac users

Buy now

HP SmartFriend service

1 time or 6 month

To buy call 1-800-474-6836

 © Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.