 
1.
Program eligibility |
|
|
|
| a. |
Enrollment is limited to business,
state and local government and education customers eligible
to participate in the HP PurchasEdge program (the "Program"). |
|
| b. |
Participation of customers
with special pricing terms is subject to approval from
an HP representative. |
|
| c. |
Program is valid for customers
in the 50 United States and Canada only. Program is valid
for state and municipal government customers in the 50
United States only. |
|
|
| i. |
State customer applications
require additional review and approval to ensure
compliance with procurement regulations. |
|
|
| d. |
Program is limited to one
entry per business location. Program is limited to one
entry per government or education entity or organization.
HP has the sole right to enroll customers or withdraw
participants from the Program. |
|
| e. |
You must report changes in
participant name, address, phone number, or e-mail address
in writing through the Program website profile, with business-reply
cards, or by e-mailing the PurchasEdge Support Centre
at support@purchasedge.com. |
|
|
|
i. |
Only the main contact
on an account is permitted to make changes to the
company profile. |
|
|
| f. |
Rules for participation are: |
|
|
|
i. |
Each customer must assign
a single account administrator. |
|
|
ii. |
It is the customer's
sole responsibility to notify PurchasEdge representatives
of the termination or reassignment of its account
administrator. |
|
|
iii. |
There may be applicable
laws or regulations for Public Sector customers
that prohibit participation in the PurchasEdge program.
Please validate allowability of your participation
and obtain any necessary approvals from your organization
before applying for the program. |
|
|
iv. |
HP cannot be held liable
by any customer for their employee's participation
in the PurchasEdge program under any circumstances. |
|
| » Back
to top |
|
|
|
|
2.
How to earn points |
|
|
|
| a. |
All new HP LaserJet and inkjet
monochrome and colour print cartridge purchases (not including
accessories) qualify for points. Select LaserJet, inkjet,
large-format media and storage products qualify for points.
Other media products, other accessories and hardware are
not included. Remanufactured or refilled cartridges do
not qualify for points. |
|
| b. |
For qualifying purchase totals,
points will be awarded on a pro-rated incremental basis
at the ratio of one point for every $4 (U.S. dollars)
in qualifying purchases. Points can be redeemed for specified
products. Points will expire when they reach three years
of age. |
|
| c. |
For Canadian residents, the
exchange rate will be based on an average currency exchange
rate for the previous quarter. The actual rate of exchange
for the previous quarter will be posted on the PurchasEdge
website within the first two weeks of the current quarter. |
|
| d. |
Participants must submit copies
of invoices or purchase reports from resellers as proofs-of-purchase,
or resellers can upload member purchase data electronically.
Certain accounts are required to submit purchase data
electronically; for these accounts, invoices and purchase
reports will not be accepted. Required information includes
the following: member name and PurchasEdge ID (PID), reseller
name and reseller ID (RID), invoice number, invoice date,
qualifying HP product number, quantity of each item ordered
and price paid per item. |
|
| e. |
Participants and/or their
resellers may submit proof-of-purchase data only for the
country in which the HP printing supplies were purchased
and used; U.S. members earn points for printing supplies
purchased and used in the U.S., while Canadian members
earn points for printing supplies purchased and used in
Canada. Members whose companies have locations in both
the U.S. and Canada must use two different PurchasEdge
IDs, one for each country. In addition, members must use
a reseller located in their same country. |
|
| f. |
HP will not return invoices
or purchase reports and we encourage you to keep copies
of all submitted materials, including invoices or purchase
reports submitted on your behalf by your reseller. HP
shall, at its sole discretion, award points based upon
accurate data that HP receives. |
|
| g. |
Invoices, purchase reports
and electronic uploads may be submitted weekly or monthly. |
|
| h. |
All inquiries regarding point
accrual must be submitted within 120 days of the invoice/purchase
date in question. |
|
| i. |
In order to receive credit,
invoices must be received within 90 days of the original
invoice date. |
|
| j. |
If no qualifying purchasing
activity takes place within a 12-month period, HP reserves
the right to terminate your account with the Program,
at which time all points will expire. |
|
| k. |
HP will not give credit for
returned purchases. |
|
| l. |
Only PurchasEdge members can
receive PurchasEdge points for recycling through the HP
Planet Partners program. |
|
| m. |
Purchases are eligible to earn
points beginning the day of member approval. All invoices
dated prior to member approval will not be accepted for
points. |
|
| » Back
to top |
|
|
|
3.
Points notification |
|
|
|
| a. |
Each quarter, eligible members
will receive e-mail statements reflecting point total
and account activity. |
|
| b. |
After secure member login,
HP will post member point totals and account activity
on the Program's secure website. |
|
| c. |
Please allow up to six weeks
for posting on the website. |
|
| d. |
You must address your questions
regarding the quarterly statement or the website to a
PurchasEdge Support Centre representative at 1-888-264-6599
within 60 days of the date of your statement. |
|
| » Back
to top |
|
|
|
4.
Points redemption |
|
|
|
| a. |
The website will list the
products available for redemption and the number of points
needed for each product. Any product not listed; such
as toner, PC's and servers are not eligible for redemption
through the PurchasEdge program. |
|
| b. |
Points may not be redeemed
for products that are not listed on the website. The PurchasEdge
program does not offer desktop computers, laptops, monitors
or print cartridges for redemption. |
|
| c. |
Members may redeem points
via fax, mail or website. If points are redeemed via the
website, the member account will be automatically updated.
If points are redeemed via fax, members should dial 1-888-264-6598;
if by mail, members should mail to Hewlett-Packard Company,
P.O. Box 0627, Orchard Park, NY 14127-0627. |
|
| d. |
Points are non-transferable,
non-refundable and have no surrender value. Accounts may
not be combined. |
|
| » Back
to top |
|
|
|
5.
Fulfillment |
|
|
|
| a. |
A packing slip will accompany
each shipment, outlining the content of the delivery. |
|
| b. |
Shipping confirmation information
will be communicated via e-mail to the main contact on
the account via the email address on file. |
|
| c. |
Any questions regarding the
shipped product must be addressed with the PurchasEdge
Support Centre within 30 days of the shipment date. Defective-upon-arrival
product returns will be accepted up to 30 days from shipment
date; after this date defective products will need to
be returned via HP's defectives department. All other
returns will be accepted at the Program's discretion. |
|
| d. |
Fulfillment is subject to
availability. |
|
| e. |
Shipments must be sent to
a business address. |
|
| f. |
Products earned through the
Program are the property of the participating company
and not the individual member. |
|
| » Back
to top |
|
|
|
6.
Participant communication |
|
|
|
| a. |
HP uses Program Participant
Information to communicate with you, and we consider this
communication to be an integral part of the PurchasEdge
program. We use your e-mail and mailing addresses to inform
you of site improvements and to send feature announcements,
newsletters, PurchasEdge promotional offers and e-statements.
Therefore, your account will be automatically set up for
electronic communications. Only PurchasEdge (or agents
working on behalf of PurchasEdge under confidentiality
agreements) will send you these mailings for the above
purposes. This is a key component of participation in
the Program. If you do not wish to be an active participant,
you may opt out of electronic communications by submitting
the request in writing to support@purchasedge.com. |
|
| b. |
All member information submitted
as part of the PurchasEdge program will be used in accordance
with HP's privacy policy as posted on the PurchasEdge
and HP websites. |
|
| » Back
to top |
|
|
|
7.
Additional member terms |
|
|
|
| a. |
HP reserves the right to discontinue
the Program at any time without notice, after which participants
will be given 90 days to redeem any outstanding points. |
|
| b. |
Offer is not valid with any
other HP offer. |
|
| c. |
If for any reason the online
portion of the Program is not capable of running as planned,
including infection by computer virus, bugs, tampering,
unauthorized intervention, fraud, technical failures or
any other causes beyond the control of HP that corrupt
or affect the administration, security or integrity of
the Program, HP reserves the right to cancel, terminate
or suspend the Program. |
|
| d. |
HP is not responsible for
any problems or technical malfunction of any telephone
network or lines, computer online systems, servers or
providers, computer equipment, software, or failure of
any e-mail received by HP on account of technical problems. |
|
| e. |
HP, its dealers, distributors,
resellers, affiliates and subsidiaries, and its advertising
and promotion agencies and their employees cannot participate. |
|
| f. |
All federal, state and local
laws and regulations apply. The Program is void where
prohibited or restricted by law. All federal, state and
local taxes are the sole responsibility of HP. |
|
| g. |
By participating in the Program,
you agree that HP and its agents, representatives, affiliates
and employees will have no liability whatsoever for any
injuries, losses or damages of any kind resulting from
participation, acceptance, possession or use of the products
awarded in the Program. |
|
| h. |
HP is not responsible or liable
for any warranty, representation or guarantee, express
or implied, in fact or in law, relative to this promotion. |
|
| i. |
HP is not responsible for
lost claims or damaged mail, or delays in mailing. |
|
| j. |
HP offers the Program in its
discretion and can terminate the Program, change its rules,
regulations, product awards or special offers at any time.
This means that HP may initiate changes impacting, for
example, rules for earning points, product point value,
availability of products and the feature of special offers.
You may not rely upon the continuation of the Program
or the availability of the products offered under the
Program. |
|
| k. |
HP reserves the right to request
additional information regarding invoices or purchase
reports. Fraud or abuse concerning point credit or redemption
is subject to appropriate administrative and/or legal
action by HP. All documentation with claims becomes the
property of HP and cannot be returned. |
|
| l. |
Participants agree to abide
by the terms of these Program rules and by the decisions
of HP, which are final and binding. |
|
| » Back
to top |
|
|
|
| As of 7/16/08, the Canadian
currency exchange rate is $1 USD = $1.01 CAD. Rates subject
to change. |
|
|
|
|
|
|
