Jump to content

Home & Home Office

» Contact HP or call 1-877-231-4351 to buy direct
Products & Services
Support & Drivers
Explore & Create

FAQ: Getting started with your HP Photosmart camera

Content starts here

Frequently asked questions


Select from the questions below to jump to that topic.

» What is a megapixel and why is it important in taking pictures?
» How many megapixels do I need?
» What's the difference between optical and digital zoom?
» How much memory do I need?
» How do I get my digital photos off my camera?
» How can I make batteries last longer?
» Why is there a delay between pressing the shutter button and taking the picture?
» How can I prevent and remove red-eye from my photos?
» Why are my photos occasionally too dark?
» Why do my photos sometimes turn out blurry?
» What is white balance and how can it help me take better photos?
» Can I add special effects to my photos?
» How do I take close-ups?
» Does my camera capture video and sound?
» Can I take panoramas with my camera?
» How can I share my photos through e-mail or on the web?
» What are the best ways to store digital photos?
» How do I print my digital photos?
» How can I improve my skills?

Introduction

Use this guide to familiarize yourself with your digital camera, and start taking outstanding pictures in no time.

What is a megapixel and why is it important in taking pictures?


Zoom in on any digital image closely enough, and you'll notice it's made up of tiny little squares. These are pixels. Image quality is most often described in terms of how many pixels a photo has. A million pixels is equal to 1 megapixel (MP). Your camera is rated according to its effective megapixels, or the number of megapixels that actually appear in each photograph.

» Back to top

How many megapixels do I need?


The more megapixels you have, the higher the resolution of your photos. Higher resolution is important for enlarging images or cropping and enlarging portions of images.

So, it becomes a question of what you want to do with your photos. If you're only interested in snapshots (4" x 6" or 5" x 7"), then 5 MP will probably do the trick. If you want to create a 16" x 20" or poster-sized image, you'll need up to 6 MP or more. The chart below illustrates the largest print size you can make with the amount of megapixels your camera has:

Camera megapixels Largest professional-quality prints
4 MP 11" x 14"
5-6 MP 16" x 20"
8 MP 20" x 30"
10 MP Poster size

» Back to top

What's the difference between optical and digital zoom?


Optical zoom is how far your camera's lens can physically extend from the camera body (its focal length). Professional sports and nature photographers often use huge, high-powered lenses that cost hundreds of dollars when they need close-up shots from very far away. Since most digital cameras have lenses that are relatively small, they're normally only capable of zooming in roughly three to five times (3x-5x) closer than what you see with your eyes.

Digital zoom picks up where optical zoom leaves off, by stretching your camera's pixels in order to make an image look bigger. The downside to digital zoom is that the farther you zoom in, the blockier and more distorted your image becomes. Therefore, if you plan on using digital zoom, make sure to set your camera to the highest MP setting when taking photos.

A camera's "total zoom" is calculated by multiplying the optical zoom by the digital zoom. For example:

3x optical x 8x digital = 24x total zoom

» Back to top

How much memory do I need?


Everyone's needs are different, but it basically boils down to quantity vs. quality. The higher the image quality, the more information your camera records to your memory card. The bigger your image files, the fewer photos you can save to that memory card. This chart will help you evaluate your needs:

Camera megapixels Images on a 64MB memory card Images on a 128MB memory card Images on a 256MB memory card Images on a 512MB memory card Images on a 1GB memory card
4MP 40–50 91–100 171–189 362–400 724–800
5MP 35–40 70–78 141–157 283–313 565–625
6MP 27–32 57–63 113–125 226–250 452–500
8MP 20–23 38–42 75–83 151–167 301–333

Shooting photos at full resolution requires more memory, but it also allows you to make stunning enlargements later on.

» Back to top

How do I get my digital photos off my camera?


HP offers several ways to transfer your images from your camera quickly and easily.


» Back to top

How can I make batteries last longer?


Your battery life will depend largely on how you use your camera. Leaving your camera on between shots, using the flash, and reviewing your photos on the in-camera display at full brightness can all diminish battery life by varying degrees.

Another significant factor is the kind of batteries you use. Most newer HP digital cameras use a rechargeable custom factory Lithium-Ion battery. These have the longest life. For older HP models that require traditional AA batteries, Lithium-Ion and Nickel-Metal Hydride (NiMH) batteries are recommended. Alkaline batteries will die very fast and cost the most to replace over time.

NOTE: The performance of all batteries will decrease as the temperature drops. For best performance in cold environments, use Lithium AA batteries. NiMH batteries may also provide acceptable low temperature performance.

Here are some tips for extending battery life:


» Back to top

Why is there a delay between pressing the shutter button and taking the picture?


Your camera is doing a lot during that time, such as setting the focus, exposure, and white balance, as well as saving the image to the flash memory. You can shorten shutter lag (the time between pressing the button and taking the picture) by first pressing the button halfway down. When the right moment comes, press all the way down to instantly capture the desired image.

» Back to top

How can I prevent and remove red-eye from my photos?


When it comes to correcting this common problem, you have a few different options.


» Back to top

Why are my photos occasionally too dark?


Poor lighting, standing too far from your subject, or using too fast of a shutter speed are a few of the reasons photos can appear too dark. Luckily, most HP digital cameras are equipped with HP Adaptive Lighting, which balances the contrast in an image and allows you to produce photos that look more like what you see with your own eyes. Select Adaptive Lighting from the Capture Menu and set to low or high depending on desired results.

HP digital cameras also allow you to adjust the exposure of your photos from the main Capture Menu. For lighter photos, adjust exposure up; for darker photos, adjust down. You will be able to see your subject as you adjust.

» Back to top

Why do my photos sometimes turn out blurry?


If you're shooting photos in low light conditions without a flash, it's difficult to hold your camera still enough to avoid blurring. For great evening shots, use your HP camera's Night Scenery or Night Portrait shooting mode, and consider using a tripod or bracing yourself against a stationary object to hold the camera still.

If your photos are blurry in daylight, chances are either you or your subject is moving too fast. To remedy this, use the Action shooting mode on your HP camera. This setting automatically optimizes your shutter speed to capture the action.

Lastly, avoid shutter lag (the time between pressing the button and taking the picture) by pressing the button halfway down. When the right moment comes, press all the way down to instantly capture the desired image.

» Back to top

What is white balance and how can it help me take better photos?


Different lighting conditions cast different colours. The White Balance setting on your HP camera allows it to compensate for these varying conditions, reproducing colours more accurately and ensuring that whites come out looking white (not orange or blue) in your photos. Your HP camera is equipped with the following presets:


» Back to top

Can I add special effects to my photos?


Yes. Several HP digital cameras come standard with the in-camera HP Design Gallery. Choose from several artistic effects such as slimming, colours and borders, kaleidoscope, retro, and more-and apply them right in your camera.

» Back to top

How do I take close-ups?


Several HP digital cameras feature macro mode in Aperture Priority shooting mode, which you should use when you want specific control over the aperture (for example, using a lower f-stop number to blur the background or a higher f-stop number for more depth of field). The camera automatically selects the best shutter speed for the situation.

Learn more about close-up photography.

» Back to top

Does my camera capture video and sound?


A number of HP cameras allow you to record video clips by pressing the video button near the photo button (press OK to stop recording). While viewing a clip, press OK at any time to save a frame as a photo.

» Back to top

Can I take panoramas with my camera?


Several HP digital cameras are the first to offer in-camera panorama stitching—a feature that fuses up to five single shots together to create one seamless image—right in your camera. You don't need special software to stitch your image together. Just connect your camera or memory card directly to a printer—no PC needed!


Take a tour to see how in-camera panorama stitching and preview works.

» Back to top


What are the best ways to store digital photos?


It's so easy to capture digital photos that they tend to pile up quickly and take up space on your hard drive. At some point, you have to decide on a long-term storage option. Here are your best bets:


» Back to top

How do I print my digital photos?


Printing your photos at home using an HP photo printer and HP photo paper is fast, easy, and convenient. To print, either connect your camera to your printer via a USB cable, or simply insert your camera's memory card right into your printer.

» Back to top

How can I improve my skills?


Explore a whole range of useful digital photography articles for more information on printing, sharing, editing and taking digital photos.

» Back to top


Learn more


Tech expert Steve Dotto » Take video product tours with TV's tech-wiz Steve Dotto

Award-winning support


A lady at a help desk » Get easy access to support 24/7 – toll free phone or email responses in about an hour.

Related links


»  FREE creative photo projects
»  Digital Photography buying guides